Coaching Packages

Refund and Cancellation Policy for 

"1001 Fresh Start" Coaching Services:

Your purchase of coaching packages or sessions indicates your commitment to participate in the process and follow through to its conclusion. However, we also understand that unexpected events can happen. In addition to the general guidelines outlined below, refunds and cancellations will be considered on an individual basis, at the discretion of "1001 Fresh Starts." We prefer that the Client is committed to his/her own work, and is 

consistent in keeping appointments. 

After all, this is an investment in yourself! 😊

In general these guidelines 

apply for coaching

refunds and cancellations:

The Client may cancel an order within 72 hours of purchasing and request a refund. The refund will be issued, minus a 5% transaction fee. To cancel an order, send your request to "coachcatiej@gmail.com" and we will be in touch within 48 hours.

Once "1001 Fresh Starts" has scheduled sessions with the Client, they are considered set appointments. However, if necessary, the Client may request to reschedule a session, if they give at least 72 hours advance notice. 

Any missed sessions or cancelled sessions with less than 72 hours advance notice will be forfeited. 

If unexpected circumstances prevent the Client from completing all of their scheduled sessions, then the Client may request a refund for the amount pertaining to the remaining sessions. If approved, the refund will be issued, minus a 5% transaction fee.